1. Introduction and Contact Information
This Privacy Policy explains how OUDA Tea (“we,” “us,” or “our”) collects, uses, processes, and protects your personal data when you use our website (oudatea.com) or related services.
- Website Operator: [Zhuhai Huiyue Trading Co., Ltd., Guangdong Province, China/OuDa Tea]
- Contact Email: [[email protected]]
- Data Protection Contact: [[email protected]]
2. Information We Collect
We collect information that you directly provide to us and information automatically acquired during your visit.
A. Information You Directly Provide (Processing Orders)
When you shop, create an account, or contact us, you may provide:
- Identity Information: Name, billing address, shipping address.
- Contact Information: Email address, telephone number.
- Account Information: Encrypted username and password.
- Payment Information: Your credit card/debit card details (we do not store full payment details; data is securely transmitted to our payment processor).
B. Automatically Collected Information (Website Analytics)
When you visit our site, we automatically record:
- Device Information: IP address, browser type, operating system, device identifiers.
- Usage Data: Browsing history, time of access, products clicked, and referring pages.
3. Purpose of Collection and Lawful Basis
We process your personal data only under the following lawful bases (referencing GDPR):
| Purpose | Lawful Basis (GDPR Reference) |
| Fulfilling Contracts (Processing and shipping orders) | Necessary for the performance of the purchase contract between you and us. |
| Providing Customer Support | Necessary for contract performance and our legitimate interests (e.g., efficient service). |
| Marketing Communications (Sending newsletters) | Based on your explicit consent (Opt-in). |
| Site Improvement (Analyzing user behavior) | Necessary for our legitimate interests (e.g., improving products, website functionality, and user experience). |
| Legal Compliance | Necessary for compliance with legal obligations (e.g., tax and accounting regulations). |
4. Data Sharing and Disclosure
We do not sell your personal data. However, we may disclose your information to third parties in the following circumstances:
- Payment Processors: Shared with third-party payment gateways (Stripe, PayPal) to process your transactions.
- Shipping Carriers: Shared with logistics providers (FedEx, DHL) to fulfill product delivery (Name, address, and phone number).
- Platform Providers: Data is stored on our WooCommerce / WordPress platform for order and account management.
- Legal Requirements: Disclosure required by legal process or governmental request.
- Analytics Services: Shared with tools like Google Analytics for traffic analysis (data is typically anonymized or aggregated).
5. Cookies and Tracking Technologies
We use Cookies to enable core functions like shopping carts and login status.
- Types of Cookies: Functionality Cookies (cart, login), Analytical Cookies (measuring traffic).
- Your Choice: You can reject or delete cookies through your browser settings. Note that disabling functionality cookies may prevent certain features from working correctly.
6. Your Data Rights (Referencing GDPR & CCPA)
You have the right to exercise the following rights regarding the personal data we hold about you:
| Right | Explanation |
| Right to Access | The right to obtain a copy of the personal data we process about you. |
| Right to Rectification | The right to request that we correct inaccurate or incomplete personal data. |
| Right to Erasure (Right to be Forgotten) | The right, under certain conditions, to request the deletion of your personal data. |
| Right to Object | The right to object to us processing your data for direct marketing purposes. |
| Right to Opt-Out (CCPA) | The right to opt-out of the “sale” or “sharing” of your personal information (as defined by CCPA). |
To exercise any of your rights, please contact us using the email provided in Section 1 of this policy.
7. Data Retention and Security
- Data Retention: We retain your personal data for as long as your account is active, or for the reasonable time necessary to fulfill orders and provide customer service. We may retain certain data longer for legal or accounting purposes.
- Data Security: We employ reasonable technical and organizational measures (such as SSL encryption, secure payment processors) to protect your data against unauthorized access and disclosure.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the new policy on this page. We encourage you to periodically review this page for the latest information.